Engaged Agility - United States

SAFe Scrum Master

Being a Scrum Master isn’t about running standups.

It’s about helping teams perform, improving how work flows, and creating the conditions for real progress.

This course is designed to help you do that at scale.

In this two-day, interactive experience, you’ll learn how to operate as a Scrum Master within a SAFe environment—supporting not just a single team, but alignment across the broader system.

You’ll also learn how to use AI as a practical tool to improve facilitation, coaching, and team effectiveness in your day-to-day work.

What You’ll Learn (and apply)

• How to drive high-performing team execution
  Facilitate Scrum events effectively and help teams deliver consistently.
• How to coach for real improvement
  Support teams in identifying meaningful improvements and following through on them.
• How to connect team work to broader outcomes
  Align team execution with Planning Interval (PI) objectives and organizational goals.
• How to use AI to enhance your effectiveness
  Apply AI to improve retrospectives, refine backlogs, and elevate coaching conversations.

What Makes This Course Different

Most Scrum Master training focuses on team-level mechanics.

This course helps you understand how your role fits into a larger system—and how to be effective within it.

We focus on:

• Practical facilitation and coaching techniques
• Real-world patterns for improving team performance
• How to connect team execution to program and organizational outcomes
• Using AI to reduce friction and improve how you work

The goal is to help you become a Scrum Master who drives real improvement, not just activity.

Topics We’ll Work Through

• Introducing Scrum in a SAFe environment
• The role of the Scrum Master at scale
• Experiencing and supporting PI Planning
• Facilitating iteration execution
• Finishing the PI and driving improvement
• Applying AI to enhance the Scrum Master role

What You Get

• Two days of interactive, instructor-led training
• Digital workbook and course materials
• One year of access to SAFe resources and community
• Eligibility to take the SAFe Scrum Master (SSM) certification exam

(No prerequisites required. Just come ready to engage and learn.)

Why It Matters

Teams don’t struggle because they don’t know Scrum.
They struggle because improvement stalls, alignment breaks down, and problems don’t get addressed.

Great Scrum Masters change that.

This course helps you:

• Improve how teams plan and execute work
• Create meaningful, continuous improvement
• Strengthen alignment with broader organizational goals
• Remove friction from team workflows
• Use AI to enhance coaching and facilitation

See all of our SAFe Scrum Master classes!